Customer Service Training & International Protocol

As Dubai prepares for Expo 2020 we believe that there is an immediate need to raise the standards of customer service throughout the Emirate, to train staff from all service oriented businesses on how to deliver the highest quality of customer service and how to understand the different cultural refinements and protocols. Our unique and tailored courses in customer service and international protocol will inform, motivate and empower all attendees and will help your organisation in gaining a clear competitive advantage through an enhanced reputation, a more positive public image and improved customer loyalty.

Our training programmes are customised to address your organisation’s specific needs and challenges. We also work within your timeframe, budget and location constraints.

Modules include (but are not limited to):

  • Customer Service Excellence
  • Poise and Elegance
  • Problem Solving & Decision Making
  • Dining Etiquette
  • Cultural Corporate Etiquette
  • Corporate Photo Shoots including Personalised Training

We firmly believe that investing in your employees through these means will improve their motivation and skills, thereby reducing staff turnover and lowering costs, while at the same time maximising your organisation’s sales.

Please contact us for more information.